remote assistance and remote control (web based), safe and secure

   
  Access and Control Any Computer
   
  From Anywhere
assistance
 
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  Remote Control
Efficient, secure remote computer interface provides live visual mirror and input control of the remote PC.
Assist anyone from your home, a hotel, Internet cafe or customer site - viewing everything that is displayed on the remote computer, and controlling it, just as if you were sitting in front of it.

File Transfer
Easily transfer files, folders and directories between local and remotely accessed computers. All transfers are encrypted and secure so your data is always protected. You never again need to email files to yourself or copy to floppies. The assisted party can disable file transfer.

Help Desk Chat
Allows you to communicate with the user sitting in front of the remote computer as you would with any instant messenger software. So you can work on the computer remotely and keep the user updated at the same time.

Security
S1V uses a highly compressed, encrypted stream to ensure data confidentiality without sacrificing performance. All traffic between the assisting and assisted machines, including screen images, file transfers, copy/paste operations, keyboard/mouse input and chat text, etc., is protected with 128-bit SSL encryption.

Authentication
For every access, both parties – controlling and controlled - are forced to login, and their identities is verified. A session password, agreed between parties, and only known by them has to be established and confirmed.
This ensures that only with the physical presence of the authorizer a session can be established. Unassisted or unauthorized access to any machine is never possible.

Auditing and Logging
All events including unauthenticated connection attempts are logged onto our central servers. Both parties have full audit control and can record the session for later playback.

Firewall / Proxy Friendly
Besides encrypting, S1V generates only http traffic – the protocol used by your web browser. Also, all connections are always generated from the PCs to the S1V site. No connection is ever done to the PCs, therefore you won't have to bypass or compromise your firewall, preserving conform to all corporate security policies.

Dynamic IP Support
There is no requirement to have a fixed IP address. Dynamic IP addresses are fully supported by S1V.


 
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